We have assembled a list of frequently asked questions. If you have a question
which is not answered here please contact our help desk using the following link:
Contact Our Helpdesk
VIP Conduit is an audio chat site set up for the visually impaired, their families and friends. Although this site primarily serves the visually impaired, anyone is encouraged to join us. In order to maximize our visitor's internet experience, we strive to cooperate with other sites offering similar services.
The VIP in VIP conduit has two meanings. The traditional meaning "very important person" is well known. It also has come to stand for "visually impaired person". While we primarily serve the visually impaired community, we believe that all our supporting members and guests are VIP's in the traditional sense.
A chat room is a virtual meeting place on the internet where two or more people can communicate in real time. Most chat rooms only allow the room occupants to communicate by sending text messages to each other. Voice enabled chat rooms allow the room occupants to speak to each other using a microphone plugged into their sound cards. Many voice enabled chatrooms include soffisticated add-ons such as integrated web browsing, application sharing and white boards.
The VIP Conduit web site is supported financially by membership dues. A
VIP Conduit supporting membership costs $20 per year or $50 for three years. You
can purchase a VIP Conduit supporting membership by visiting our membership
information center.
Click Here To Visit Our Membership Information Center
Most of our chat rooms are open to both supporting members and guests. However there is
a category of rooms called "Community Center" which is restricted to supporting members only.
Non supporting members will be listed as guests in our locator frame when they are in one of
our chat rooms. In order to participate in our chat rooms you must obtain a
VIP Conduit account which is free of charge and can be obtained by filling out
our join form:
Click Here To Fill Out Our Join Form
In addition to exclusive use of the community center chat rooms, A VIP
Conduit supporting membership entitles you to priority tech support, access to
supporting members only classes, access to many tutorials on popular software and
much much more. To find out all about what you get with one of our memberships
please visit our membership information center.
Click Here To Visit Our Membership Information Center
You will need a pentium class computer running Windows 98, Milenium or XP with
a multi-channel sound card. You will also need the VIP Communicator conference client.
Get The VIP Communicator Conference Client Here
A conference client is a small program that when installed allows you to enter a chat room and converse with the other chat room occupants.
VIP Conduit uses a home grown program called VIP Communicator.
You will need to download and install the VIP Communicator conference Client.
Get It Here
Microphones can be purchased at most any store where computers or stereo equipment is sold. Most modern sound cards come with a microphone which is more than adequate for use with Ventrilo. If you don't already have a microphone you should be able to purchase one for between $10 and $20.
Yes.
We have created a page witch will guide you through the common problems
most new account holders have when trying to log in for the first time.
If you have received your confirmation letter and you find that you
can't log in using your userid and password you can click on the link
below for help:
Click Here For Login Help
Also you can here a brief audio tutorial on logging in by clicking the link below:
Listen To Audio Login Tutorial
In many cases the conference client will require no configuration at all. To
learn more about configuring the VIP Communicator conference client consult our
VIP Communicator tutorial.
Listen To VIP Communicator Audio Tutorial
Its possible that you are experiencing this problem because you have your
browser's active scripting option turned off. Consult the section entitled
"Ensuring That Active Scripting Is Enabled" on our login help page for
assistance.
Click Here To Display Login Help
Yes. You can get an explanation of how cookies work and how to enable them on
your browser by viewing our cookie help page.
Enabling Cookies In Internet Explorer
First, make sure your microphone is plugged into the right jack on your sound
card. Most sound cards have line in, microphone and speaker jacks. If you are
totally blind you may need sighted assistance to locate the proper jack.
Secondly, make sure your microphone volume control is properly set. You can
get help setting your microphone volume control by clicking the link below:
Setting Your Microphone Volume Control
In most cases you will be able to adjust your microphone volume level from within the conference client or a site moderator will be able to adjust it for you.
All VIP Conduit members should make themselves familiar with our site policies.
You can view our site policies by clicking on the link below:
Site Policies